Get in Touch with Velvoux

We’re so glad you’re here. Whether you have a question, a kind word, or need help with your order — we’re here for you.

You can reach us anytime at info@velvoux.com. One of us (yes, a real person) will get back to you as soon as possible with care and attention.

If you’ve already placed an order, here’s how to stay updated:

→ Simply visit our tracking page and enter the tracking number from your confirmation email.

Prefer to message us directly?

Use the form below, we’ll be in touch shortly.

Contact us

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Free shipping

"We strive to offer maximum convenience to our customers by providing free shipping."

"30-Day Money-Back Guarantee"


"When you place your order, you have 30 days to be satisfied, or you can inspect the product and return it if there’s any issue."

"Available for all your questions"


"We remain at your disposal for any questions. We'll do everything we can to ensure you have a positive experience."